General enquiries

For all general enquiries, including Ambulance Cover and billing, contact our Customer Service Centre:

Phone: 1300 13 62 72 or (08) 8274 0600 (for interstate or international callers) (Monday to Friday, 8.30am to 5.00 pm)

Fax: (08) 8274 4844

Email: HealthSAASEnquiries@sa.gov.au

 

Click here for information about the Call Direct closure on 30 June 2024.

Lost property

Our crews clean our ambulances after every patient, but sometimes things get left behind. If the ambulance is still located at the hospital you were transported to, we will hand the items to the hospital to return to you. If we’re not at the hospital, the items will be delivered to our Head Office for safekeeping. If you have lost something, please contact us using the enquiry form below, and we’ll try to locate it and contact you. We also recommend contacting the hospital you were transported to.

Other contact information

Access the following pages on our website for:

You can lodge a comment, commendation/compliment or complaint about the care you received at any time using the form below. Please select ‘Feedback’ as the enquiry type.

Head office

SA Ambulance Service
205 Greenhill Road
Eastwood
South Australia 5063

Postal address

SA Ambulance Service
GPO Box 3
Adelaide
South Australia 5001

Support SA Ambulance

Any donation big or small to SA Ambulance makes a difference. Your contribution will help to ensure people in South Australia have the best possible ambulance and pre-hospital care. Donations help us in many ways, from purchasing specialised equipment, supplies and resources, to improving our clinical education programs.

To make a donation to SA Ambulance Service:

Please call our Customer Service Centre on 1300 13 62 72